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What is Product Liability Insurance?

Product liability insurance is a major aspect of risk management for businesses involved in manufacturing, supply, or retail. Without the right insurance cover, businesses could face significant financial losses due to injury or property damage claims. This article explores what product liability insurance is, how it differs from public liability insurance, and why every business should consider it.

What Is Product Liability Insurance and Why Does It Matter?

Product liability insurance is designed to protect businesses from claims arising due to defective products that cause injury or property damage. If you manufacture, import, supply, or even rebrand products, you may be legally liable for damages caused by faults in the items you sell. With the increasing complexities of Australian consumer law, businesses must be prepared for potential claims and legal costs.

There is always the potential for something to go wrong when products are made, supplied, or used by consumers. Claims may arise due to design defects, manufacturing errors, or failure to provide adequate warnings or instructions. Having the right liability insurance protects your business against claims, covering legal defence costs and compensation payouts.

The Difference Between Public Liability and Product Liability Insurance

Many business owners ask about the difference between public liability and product liability insurance. While both are forms of liability insurance, they cover different types of risks. Here’s why:

  • Public liability insurance covers injury or property damage caused by business operations at business premises or due to business activities.
  • Product liability insurance focuses specifically on defects in manufactured or supplied products that lead to injury or property damage.

A public liability policy may include product liability insurance, but businesses must review their insurance policies to ensure they have adequate coverage. Without the right policy wording, they may be liable to pay substantial claims.

Why Businesses Need Product Liability Insurance

Product liability claims can arise in numerous ways, and businesses may be considered responsible even if they did not manufacture the product. Under Australian consumer law, a business may be liable if it:

  • Manufactures products that are defective or unsafe.
  • Supplies products that are later found to be faulty.
  • Imports products into Australia and sells them under its brand.
  • Uses its brand on a product made by another manufacturer.

If a product is made with defects, causing electric shock or other harm, consumers can seek compensation. The costs incurred in defending such claims, including legal fees, can be significant. Product liability insurance may help cover these expenses.

Who Needs Product Liability Insurance?

A wide range of businesses require product liability insurance to protect against claims, including:

  • Manufacturers – Whether assembling electrical goods, food products, or cosmetics, defects in products can lead to serious claims.
  • Importers – Businesses that import and resupply goods are considered manufacturers under Australian consumer law and must carry insurance.
  • Retailers and Wholesalers – Even if not directly responsible for manufacturing, businesses supplying products can still be held liable for damages.

If a business’s products cause injury or property damage, it may be required to cover the cost of repairs, medical bills, or compensation payments. A product liability policy helps protect against financial loss.

Key Risks Covered by Product Liability Insurance

Product liability insurance protects businesses from financial losses due to claims related to:

  • Injury or property damage caused by defective products.
  • Legal action resulting from negligence in manufacturing or supply.
  • Compensation claims made by consumers seeking redress.
  • Costs incurred in investigating and defending claims, including legal fees.

There is always the potential for something to go wrong in the production and supply chain. A single faulty product could result in significant losses and reputational damage. Having appropriate insurance products ensures that businesses can continue operations without financial strain.

Choosing the Right Product Liability Insurance Policy

Selecting the right insurance cover requires considering various factors, such as:

  • Business size and type – Larger manufacturers and importers often require higher coverage limits.
  • Products liability insurance coverage – Policies should cover all products manufactured, imported, or supplied.
  • Policy wording – Businesses must review exclusions and limitations to ensure comprehensive protection.
  • Broker assistance – Working with an insurance broker can help tailor policies to specific business needs.

Public and products liability cover is essential for businesses operating in industries where product-related claims could arise. Whether a business assembles, manufactures, imports, or supplies goods, a tailored insurance policy is designed to protect your business.

Protect Your Business Against Product Liability Claims

Product liability insurance is a vital component of business insurance, safeguarding companies from financial losses due to claims related to defective products. Businesses in Australia must be aware of their legal obligations and ensure they have the appropriate insurance policies in place.

With proper understanding of the difference between public liability and product liability, businesses can make informed decisions about their insurance cover. Whether you are a manufacturer, supplier, or retailer, investing in a robust product liability insurance policy will help cover potential risks and protect your business against claims.

Get Expert Advice on Product Liability Insurance with HMDI

Solving the complexities of product liability insurance can be challenging, but you don’t have to do it alone. At HMDI, we provide expert guidance tailored to your business’s unique needs. Our specialists can help you compare and choose the right insurance products, ensuring you have comprehensive coverage that safeguards your business from potential risks. Contact HMDI today to discuss your insurance options and protect your business with confidence.

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Sharon Bae (shazbae)
Sharon Bae (shazbae)
2024-03-22
Glenn from HMD Insurance spent time to understand my business in order to obtain the right insurances for my business. I was very impressed with how knowledgeable he is and the way in which he explained the options so that it was easy to understand. Very impressed and recommend highly!
Brett Parker
Brett Parker
2024-03-16
Glenn is a pleasure to deal with and always the client's best interests in mind when providing insurance solutions.
Melissa Duck
Melissa Duck
2023-09-30
My experience with HMD Insurance has been nothing short of exceptional. David was easy to work with, handling all of my questions with expertise and unwavering professionalism. I really appreciated David's attention to detail and clear communication every step of the way.
Asmarina Store
Asmarina Store
2023-07-27
HMD Insurance had excellent customer service. The were extremely helpful to get us retail business insurance cover better than others. 5 star customer service!
Lorenzo Gonzalez
Lorenzo Gonzalez
2023-05-30
Glen is easy to work with and got us better rates than the our previous brokers.
Nick Bendel
Nick Bendel
2022-10-28
A big thank you to David and the HMD Insurance team for organising several insurance policies for my company, Hunter & Scribe. You provided expert advice, patiently answered all my questions, and then, once I'd chosen my policies, moved very quickly to ensure my company was able to hit a particular deadline. Thanks to your great service, I knew I was in safe hands from the moment we started working together. I look forward to you handling my company's insurance needs for years to come.

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