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Strata Management - Why Do You Need a Professional Strata Manager

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As a homeowner in a strata-managed community, you’re likely aware of the importance of maintaining your property and ensuring that all aspects of the building are running smoothly. However, managing a strata property can be a complex and time-consuming task, especially for those who are new to the process. This is where a professional strata manager comes in – they can take care of the day-to-day responsibilities, freeing up your time to focus on what matters most: your life.

By hiring a professional strata manager, you can rest assured that your property is in good hands. They have the expertise and knowledge to handle all aspects of strata management, from budgeting and financial planning to maintenance and repairs. This not only saves you time and stress but also ensures that your property remains well-maintained and that any issues are addressed promptly and efficiently. In this blog, we’ll explore the benefits of hiring a professional strata manager and how they can help you achieve a more enjoyable and stress-free living experience.

What is the Role of a Strata Manager?

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A strata manager plays a crucial role in managing the day-to-day affairs of a strata scheme. Their responsibilities include overseeing the financial management, maintenance, and administration of the common property within the strata community. They act as a liaison between the owners corporation and the strata committee, ensuring that all decisions align with the strata legislation and by-laws.

Employing a professional strata manager brings numerous benefits to a strata scheme. They offer expertise in financial management, legal compliance, and property maintenance, which helps in enhancing the overall value of the properties within the strata community. Additionally, they streamline the decision-making process and ensure that all stakeholders comply with the strata property’s financial and legal requirements.

 How to Appoint a Strata Manager?

Appointing a strata manager involves a formal process where the owners corporation selects a qualified individual or company to oversee the management of the strata properties. This decision is typically made during an annual general meeting (AGM) where the lot owners vote to appoint the suitable strata manager based on their expertise and proposed management plan.

How Can a Strata Manager Assist with Building Management?

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One of the key tasks of a strata manager is to ensure that repairs and maintenance activities are promptly addressed within the strata scheme. They work closely with building managers and maintenance staff to ensure that the common property and individual lots are well-maintained, preserving the overall aesthetics and functionality of the buildings.

Fire safety compliance is another critical aspect of building management, and a professional strata manager ensures that the strata properties adhere to all relevant fire safety regulations. They engage fire safety experts to conduct regular inspections, maintain fire prevention systems, and implement safety measures to protect the residents and properties in case of emergencies.

Common property issues, such as disputes among residents, maintenance requirements, and facility upgrades, are efficiently managed by the strata manager. They mediate conflicts, coordinate maintenance activities, and oversee the implementation of improvements to enhance the overall living experience for the strata community members.

What Problems Can a Strata Manager Resolve?

When it comes to managing your strata property, a strata manager can help resolve a variety of issues that may arise. One of the main areas they focus on is the day-to-day running of the property. This includes tasks such as maintaining common areas, handling strata roll updates, and coordinating repairs and maintenance.

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Additionally, a strata manager can assist with strata schemes management act compliance, answering questions about strata living, and providing guidance to the owners corporation and strata committee. They are also responsible for appointing strata managing agents and overseeing the work of other strata managers and workers. Overall, their duties and responsibilities are crucial in ensuring the smooth operation of the property.

When owners are facing challenges within the owners corporation or strata committee, a strata manager can step in to mediate and find solutions that benefit all parties involved. They can also provide support in the event of disputes or disagreements between committee members or other residents.

If there are administrative tasks that need to be completed, such as submitting paperwork to Service NSW Centre or handling financial transactions, the strata manager can assist with these as well.

What is Property Management?

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Property management is the process of overseeing and maintaining real estate properties on behalf of the owners corporation’s. This can involve a variety of responsibilities such as appointing strata managers, managing the strata plan, and ensuring that all strata management services are carried out efficiently.

A property manager must help the owners corporation and strata committee or strata committee make important decisions regarding the day-to-day running of the property. Strata managers help with the day-to-day running of strata plans and may be appointed by the owners corporation when they need more help.

In some cases where management is often compulsory, strata managers are appointed to ensure that the property is properly maintained. Owners may appoint a strata manager to get a quote on the strata management roles needed for their new strata.

How Does a Strata Committee Work with the Strata Manager?

The strata committee collaborates with the strata manager in making decisions related to the management of the strata scheme. They work together to address issues, set priorities, allocate resources, and ensure that the decisions align with the strata legislation and the best interests of the owners corporation and the residents.

General meetings are essential for discussing important matters related to the strata scheme. The strata committee, along with the strata manager, organises and conducts these meetings where various topics such as budget planning, rule changes, and upcoming projects are discussed, and decisions are made through voting mechanisms.

Strata by-laws govern the conduct and usage of the strata properties, and it is the responsibility of the strata committee, in collaboration with the strata manager, to implement and enforce these by-laws. This ensures a harmonious living environment within the strata community, with all residents adhering to the established rules and regulations.

Why Should Owners Corporation Employ a Professional Strata Manager?

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Effective management of levies is essential for the financial sustainability of a strata scheme. A professional strata manager ensures that levies are calculated accurately, collected on time, and allocated appropriately to cover the maintenance, insurance, and operational costs of the strata properties, thereby preventing financial strain on the owners corporation.

Legal compliance is a crucial aspect of strata management, and a professional strata manager brings expertise in navigating the complex legal requirements governing strata schemes. They ensure that the strata properties comply with all relevant laws, regulations, and by-laws, reducing the risk of legal disputes and financial penalties for non-compliance.

Effective management by a professional strata manager can significantly enhance the value of the properties within the strata community. By implementing proactive maintenance strategies, resolving disputes promptly, and enhancing the overall living experience for residents, the strata manager contributes to increasing the desirability and value of the strata properties in the real estate market.

Where to Find Key Information about Strata Management and Strata Managers?

For comprehensive information on NSW strata regulations, owners corporation members can refer to resources provided by the NSW government, including official websites, publications, and guides that explain the legal requirements and best practices for managing strata properties within the state.

Before appointing a strata manager, owners corporation members can obtain quotes from professional strata managers to compare their services, expertise, and fee structures. This allows the owners corporation to make an informed decision based on the quality of service offered and the alignment of the strata manager’s capabilities with the needs of the strata community.

Staying informed about strata laws and by-laws is crucial for all stakeholders involved in strata management. By understanding the legal requirements, responsibilities, and rights associated with owning and managing strata properties, owners corporation members, strata committees, and strata managers can ensure compliance, transparency, and effective decision-making within the strata scheme.


A: A strata manager is responsible for managing the property matters of the owners corporation, especially when it comes to maintenance matters.

A: Hiring a professional strata manager ensures that the affairs of lot owners are being handled efficiently and in compliance with regulations.

A: A strata manager can facilitate communication and mediation to help resolve disputes between owners in a neutral and professional manner.

A: The AGM is a crucial event where owners come together to discuss important matters, make decisions for the scheme, and elect members for the strata committee.

A: While it is possible for an owners corporation to self-manage, having a professional strata manager can ensure that all property management roles are handled efficiently.

A: The owners corporation is responsible for managing maintenance matters, applying to the tribunal when necessary, and handling any disputes that arise among lot owners.

A: For more help or related information on strata management, you can reach out to a building manager or property manager to get a quote for their services.

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